Faire Announces Major Updates to its Retailer Membership Program

Faire rolled out a major upgrade to its Insider membership program this week. These updates were designed to help independent retailers tackle two of their biggest challenges: managing shipping costs and access to quality phone support.

Insiders can now enjoy free shipping on twice as many brands when shopping on Faire. This expanded benefit makes it easier for independent retailers to explore new products and discover new favorites without worrying about high shipping costs. These savings can be redirected to other crucial areas of the business, like rent, inventory, and employee wages.

Because unexpected challenges can arise in any business, Faire also introduced exclusive access to phone support for Insider members. This new benefit allows retailers to connect with a support team member for any question or concern, ensuring they can quickly receive the help they need.

“When we talk to retailers, they tell us over and over that saving on shipping cost is crucial,” said Ami Vora, Chief Product Officer at Faire. “Our goal is to make Faire the best place for independent retailers to stock their stores. By increasing free shipping options, we’re making it even easier for retailers to discover great products and build lasting relationships with thousands of brands on our marketplace.”

This significant expansion of free shipping would not be possible without the close collaboration with tens of thousands of brands in the US and Canada who are eager to build new relationships with like-minded independent retailers. Through the new Insider Partnership program, these brands are partnering with Faire to offer more free shipping than ever before.

Retailers can access these new benefits by signing up for Insider for just $19.99/month. Learn more here.